VoIP Phone: VoIP Mobile Telephone, Desk and Handset | Xelion

New phone system? Switch to VoIP telephony

Are you still using a traditional phone system or ISDN lines? Then you're falling behind. That technology is outdated, expensive to maintain, and limits your flexibility. With a VoIP phone, you make calls over the internet, reducing costs, improving accessibility, and giving you much more freedom. Your colleagues are working from home or on the go more often and still need to be reachable on their business number. A VoIP landline phone makes that possible without expensive hardware or complicated installations. Plus, it integrates seamlessly with modern tools like Microsoft Teams or your CRM. Sticking to old telephony means missing opportunities. Make the switch and experience the difference for yourself.
Are you wondering: what exactly is a VoIP phone device, or how does phone call VoIP work in your business? Then you're in the right place.

How does VoIP calling work? 

A VoIP phone handset is simple. You connect a VoIP phone to your internet (via a network cable or WiFi), and you can start calling immediately. This can be with a physical VoIP desk phone on your desk, but also via an app on your laptop or mobile. Instead of using an old-fashioned telephone line, your call goes through your network connection. VoIP phones work exactly the same way: you dial a number and start your conversation.

What VoIP brings to your business

More and more businesses are switching to VoIP phones for office. And for good reason. It's cheaper, more flexible, and future-proof. Whether you have a small team or a customer service department with 50 employees, a VoIP phone adapts to your needs.
With a good VoIP telephone solution, you're reachable anywhere, whenever you choose. Whether you're in the office, working from home, or on the road. You can start a VoIP phone call from your VoIP desk phone just as easily as from your VoIP mobile phones or laptop. With the right app, you always have access to your business number.
Here are some key benefits of VoIP phones:
✅ One clear system for all your communication; 
✅ Call easily with your landline number via your mobile phone; 
✅ Integrate your telephony with your CRM or customer system;
✅ Ensure proper staffing with detailed reporting; 
✅ Scale effortlessly: new colleague? Just plug in!
At Xelion, you get all of this in one complete solution. You choose how you work: with a physical VoIP phone handset on your desk, via your mobile phone, or a laptop with a headset—or all three. You decide, not the technology.
 

Which phone is suitable for VoIP? 

That depends entirely on how you work. Do you spend most of your time in the office? Then a VoIP desk phone on your desk is convenient. Do you work from home or on the go? Choose an app on your laptop or VoIP mobile phones. The most important thing is that the phone works well with your VoIP telephone lines, like Xelion. Pay attention to aspects like sound quality, ease of use, and whether you can easily integrate the phone with your other tools. That way, you get the most out of VoIP phones.

Buying a VoIP phone? 10 things to consider:

1. Compatibility with your telephony platform 

Not every phone works well with every system. Make sure the phone you choose is compatible with your VoIP phone hardware, like Xelion. This prevents frustration and issues during installation. Check out our certified partners for more information.

2. Fixed or mobile (or both) 

Do you want a VoIP desk phone on your desk, or would you rather use VoIP on your mobile phone? With Xelion, you can combine both options, ensuring you're always professionally reachable, wherever you are.

3. Number of lines and users 

Some phones support multiple lines or accounts. This is useful if multiple people share one device or if you use different numbers. Determine what you need and choose accordingly.

4. Sound quality (HD audio) 

Calls should be clear and interference-free. Choose a phone with HD audio, possibly with noise cancellation. This makes a huge difference, especially in busy environments. Your IT or telecom partner can help you make the right choice. There’s always a Xelion specialist near you.

5. Ease of use 

A phone should be easy to use. Look for clear buttons, an intuitive display, and quick access to features like call forwarding and mute. The simpler, the better.

6. IIntegration with other software 

Do you use a CRM or helpdesk software? Choose a VoIP phone that you can integrate. This way, you can see who’s calling immediately and respond faster.

7. Power and network (Power over Ethernet) 

Many VoIP phones use PoE: one network cable for both internet and power. This saves you an outlet and keeps your desk tidy.

8. Security of your calls 

Phone calls often contain sensitive information. Choose a device that supports encryption, such as TLS or SRTP. This ensures no one can eavesdrop on your conversations.

9. Support and updates 

Check how long the manufacturer provides updates and support. Also, make sure your provider offers good service in case of issues. With Xelion, you’re always covered.

10. Price versus value

A cheap VoIP phone might seem attractive, but if it's slow or breaks quickly, it'll cost you more in the long run. Choose reliable quality that suits your needs.

Finding the right VoIP phone? Easier than you think 

A good VoIP phone for your VoIP system makes life easier for you and your colleagues. Whether you need a VoIP desk phone, a VoIP mobile phone, or a smart combination, it's all about accessibility, flexibility, and convenience.

With Xelion, you're not just getting a phone system. You're getting a complete solution for professional VoIP calling—with exactly the features your business needs. No unnecessary extras, just smart features like call forwarding, call recording, and Microsoft Teams integration.
 

Want to make smarter calls with VoIP? 

Request a free demo and discover what Xelion can do for you. VoIP phones have never been this easy.