Privacy Statement

This privacy statement defines Xelion's privacy policy.

Website

Personal data we process

Xelion processes personal data because you use our services and/or because you have provided this data to us.

Below is an overview of the personal data we process:

  • First and last name
  • Address information
  • Phone number
  • Email address
  • Location details
  • Information about your activities on our website
  • Information about previously visited websites (for example, because this company is part of an advertising network)
  • IP-address
  • Internet browser and device type
Particular and/or sensitive personal data we process

Our website and/or service does not intend to collect data on website visitors who are under the age of 16. Unless they have parental or guardian consent. However, we cannot verify whether a visitor is older than 16. Therefore, we encourage parents to be involved in their children's online activities in order to avoid collecting information about children without parental consent. If you believe that we have collected personal information about a minor without such consent, please contact us at privacy@xelion.com and we will delete this information.

Why we require data

Xelion processes your personal data, for the following purposes:

  • In order to call you if this is necessary to carry out our services.
  • E-mailing you if this is necessary to carry out our services.
  • Xelion analyzes your behavior on the website in order to improve our website and adjust our range of products and services to your preferences.
Share with others

Xelion only gives information to third parties where required to carry out our responsibilities under the law or to fulfil our obligations under our contractual agreement with you.

Mapping website traffic

Xelion uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone the first time you visit this website. Xelion uses cookies with a purely technical functionality. These ensure that the website works properly, can remember your preferences and help us make the website work properly. They also allow us to optimize our website. In addition, we place cookies that track your online behaviour so that we can offer you tailored content and advertisements.

You can opt out of cookies by configuring your internet browser to stop storing cookies. You can also delete any information previously stored via your browser settings.

For an explanation see: https://veiliginternetten.nl/themes/situatie/cookies-wat-zijn-het-en-wat-doe-ik-ermee/

Mobile application

Personal data we process

The Xelion application collects the data when you download and register the application. When you register, you always provide your name, password and cell phone number. In addition, the application can automatically collect certain information.

This information is listed below:
Personal Information:

  • Name
  • Email
  • User IDS
  • Address (Optional)
  • Phone number (Optional)
  • Other info (Optional)

Messages:

  • SMS or MMS (Optional)
  • Other in-app messages (Optional)
  • Photo’s or video’s (Optional)

Audio:

  • Voice or audio recording (Optional)
  • Music files and other audio files (Optional)

Files and documents:

  • Files and documents (Optional)

Contacts:

  • Contacts (Phone)

App Activity and info:

  • App Interactions
  • Crash Logs
  • Diagnostics
  • Other app performance data

Device or other Ids:

  • Devices or other Ids

Some of this information is shared for analytical purposes about application usage and performance.

Data shared for analytical purposes:

App Activity and info:

  • App Interactions
  • Crash Logs
  • Diagnostics

    Other app performance data

Device or other Ids:

  • Devices or other Ids
Why we require data

Xelion processes your personal data, for the following purposes:

  • Giving you access to the Xelion mobile application.
Share with others

Xelion only gives information to third parties where required to carry out our responsibilities under the law or to fulfil our obligations under our contractual agreement with you.

Desktop application

Personal data we process

The Xelion desktop application may collect data in relation to the device you use, operating system, IP address and browser you use. When you log in, we may collect data including the login username and company name.

Why we require data

Xelion processes your personal data, for the following purposes:

  • Access to the desktop Xelion application.
  • Access to reports on usage and performance
  • To improve the design and performance of our application on specific devices.

View, modify or delete data

You have the right to view, correct or delete your personal data. You can send a request for review, correction or deletion to privacy@xelion.com. To ensure that the request for inspection is made by you, we ask you to send a copy of your identity document with the request. In this copy we ask you to black out your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and citizen service number (BSN). This is to protect your privacy. Xelion will respond to your request within four weeks.

Security

Xelion takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you feel that your data is not properly secured or there are indications of abuse, please contact our customer service or via privacy@xelion.com.