The collaboration of Vanzelfsprekend and Xelion
Partner company Vanzelfsprekend has been working with the medical practice in question for more than 25 years. Naturally, as a distributor of Xelion, they have guided the transition to the cloud solution. This long-term cooperation is based on trust and the constant quality of the services offered by Xelion. The practice is particularly satisfied with the personal approach and the ability of Vanzelfsprekend to think proactively about solutions.
Benefits of Xelion in practice
The transition to the cloud has significantly decreased the workload. Xelion's user-friendly features, such as the callback function and integration with Medicom, allow the assistants to handle calls more efficiently and reduce patient wait times. “The stress on Mondays is gone, which makes work a lot more pleasant,” said the practice owner. “We chose Xelion because it is a Dutch company that understands the market well.” Danny adds. “Xelion's technical team thinks proactively with us and offers customized solutions. The feeling that we are really listened to makes the cooperation especially valuable.”
The other features
Xelion werd aanbevolen door partner Vanzelfsprekend en na wat onderzoek bleek Xelion perfect te passen bij de behoeften van de huisartsenpraktijk. De eenvoudige bediening, inclusief functies als de terugbeloptie en integratie met Medicom, werd snel omarmd. De praktijk gebruikt voornamelijk de belfuncties en de rapportagetools, waarmee ze inzicht krijgen in het telefoonverkeer.
Why does Vanzelfsprekend choose Xelion?
Xelion was recommended by partner Vanzelfsprekend, and after some exploration, Xelion proved to be a perfect fit for the healthcare practice's needs. The simple operation, including features such as the callback option and integration with the website, was quickly embraced. The practice primarily uses the calling features and reporting tools, which give them insight into phone traffic. In addition, Xelion offers an online portal where “feature requests” can be submitted, ensuring quick and effective responses. The proactive approach and high quality of service make Xelion a valuable addition to the practice. This is why Xelion is recommended by Vanzelfsprekend.
The future with Xelion
Future developments, such as the digital assistant, are also viewed with interest, although the practice is currently satisfied with the current solution. They are very satisfied with how the system works. The cloud solution has proven to reduce workload and increase efficiency, so the team now has more peace of mind to focus on their patients.
