Xelion, the cloud telephony provider, has taken twelve UK technical support engineers to the company’s head office in Delft, Netherlands. The engineers from Xelion’s UK channel partners received training on the latest release of the Xelion hosted telephony platform.
Xelion offers an open platform architecture that channel partners can configure to their unique customer needs. Unlike rival platforms, there are no hidden extras or chargeable bolt-ons with all features, even call-recording included with Xelion, as standard.
As well as receiving technical training, the UK engineers enjoyed a full social programme that included go-karting and a tour of the ancient city of Delft, which is world famous for its ceramics industry and renowned Delftware blue pottery.
Dave Reynolds, Xelion UK Managing Director, who accompanied the engineers said, “I was pleased to join the UK technical support group on a very positive visit to our HQ in Delft. We are totally focused on the channel with a partner only policy and we aim to offer a personal relationship to our partners, providing them with outstanding levels of support. That includes full technical training for the engineers who do such an excellent job delivering service to Xelion customers.”