VoIP Phone System: Why Xelion Is the Best Choice for Small and Midsize Businesses

More and more companies are switching from traditional phone systems to VoIP-based solutions — and for good reason. A VoIP phone system makes your business more flexible, reduces costs, and improves accessibility. So choosing a VoIP-based solution really just makes sense.

But the big question is: which provider should you choose? There are plenty of options out there. And especially as an SMB, you want to be sure you're choosing a solution that's complete, affordable, and reliable.

What Your SMB Really Needs

• Clear pricing: No surprises or complicated licensing structures.
• All-in-one: Features like call queues, call recording, and CRM integration included, no extra fees.
• Ease of use: Your team should be able to get started without extensive training.
• Local support: Help from people who truly understand your business.
• Scalability: A system that grows with your company, hassle-free.

Xelion vs. Other Providers

Most VoIP vendors promise the same thing: helping your business stay connected. But how they deliver that can vary significantly.

Unlike many providers, Xelion offers a transparent pricing model: a flat fee per user, including unlimited calling. Other vendors often charge by simultaneous calls or by minutes used, leading to unpredictable costs.

When it comes to functionality, Xelion includes a full feature set as standard, from call queues and recordings to CRM integrations. With other providers, these are often paid add-ons.

Support is another area where Xelion stands out. Built in the Netherlands, Xelion works with a network of local partners who really get to know your business. By contrast, many competitors rely on international helpdesks or self-service portals, resulting in a less personal experience.

And finally, scaling with Xelion is simple. Whether you have 5 or 500+ users, the system grows with you, no complex contracts or licensing headaches. Other vendors may offer scalability, but usually with more complexity and restrictions.

Xelion: All-in-One VoIP Phone System

Xelion gives you everything you need in one platform. You pay per user, with no limits on the number of calls. Features that often come with added costs elsewhere, like call recording and CRM integration, are included by default. Your team can work from the mobile app, desktop, or browser, just as easily at home as in the office. And because Xelion works through local Dutch partners, you always get fast, personal support.

Reliable and Constantly Evolving

Xelion has been delivering phone solutions since 2007 and moved to the cloud as early as 2010. Thousands of SMBs rely on the platform every day. And that’s no coincidence, the system keeps growing, gets regular feature updates, and is continuously innovating.

Together with partners and users, we keep improving the platform to match real-world needs. That hasn’t gone unnoticed, Xelion has received several awards from telecom and IT industry experts in recent years.
For you, that means choosing a proven solution that’s ready for the future.

Reachable, Flexible, and Future-Ready

There are plenty of VoIP systems on the market. But if you want to serve your customers faster and better, keep costs predictable, and grow your business with ease, Xelion is the logical choice.