Xelion News.

Stay informed on our organisation, our services and the wider market.

Loading...
AdobeStock_463021062.jpeg
16 July 2026
Cloud Contact Centre Software & Solutions

Xelion's cloud contact centre software helps your team manage calls, queues and reports from one simple system, wherever you work.

Xelion_shutterstock_1687696876.jpg
15 July 2026
What is VoIP and how does it work?

A simple guide to VoIP: what it is, how it works, and how it helps your team make and take calls.

AdobeStock_893437988.jpeg
14 July 2026
Hosted Telephony & Hosted Business Phone System

Simple, reliable hosted telephony for UK businesses. See who's calling, manage your team's calls, and never miss a customer again.

IMG_6968.jpeg
25 June 2026
Xelion MacOS App available on the App Store

The Xelion macOS App is finally here. Call, chat and manage your communications from one clear, easy-to-use app on your Mac. Available for macOS Tahoe 26 via the App Store.

Xelion_shutterstock_2286094071_intro.jpg
24 June 2026
AI Call Centre & AI Customer Care Solutions

Improve customer care with Xelion AI call centre tools. Smarter routing, less admin, better results.

AdobeStock_411447676.jpeg
23 June 2026
PBX Phone System for Businesses: Benefits Explained

Understand what a PBX telephone system is, how it works and why thousands of businesses rely on one.

Xelion_shutterstock_1443613715_klein.jpg
19 June 2026
Automatic Call Distribution (ACD): Meaning, Benefits & How It Works

Wondering what is ACD and how it works? Learn the automatic call distribution meaning, how an ACD phone system routes calls, and how Xelion makes it simple.

AdobeStock_1401979947.jpeg
18 June 2026
Cloud Based Business Phone System & Cloud VoIP

Our cloud VoIP platform gives your team a consistent experience across desk phones, web browsers, and mobile apps.

AdobeStock_621292558.jpeg
17 June 2026
Cloud Call Centre Software for Modern Teams

Xelion's call centre software brings smart call routing, real-time monitoring, and omnichannel communication together in one platform, so your team can deliver faster, more consistent service every day.

Xelion_shutterstock_2400288091.jpg
16 June 2026
Call Centre Management Software for Quality, Workforce & Remote Teams

Xelion covers the full spectrum of what a well-run call centre needs. From day-to-day call handling to longer-term oversight of quality and workforce planning.

Xelion_shutterstock_2255046207.jpg
11 June 2026
Cloud Telephony Solutions: Benefits of Cloud Based Telephony for Your Business

For businesses looking to future-proof their communications, cloud telephony solutions offer a smarter, more scalable alternative to legacy infrastructure.

677576989.jpeg
22 May 2026
Double win for Xelion at the 2026 Technology Reseller Awards

Xelion took home two awards at the 2026 Technology Reseller Awards in London: Cloud Services Vendor of the Year and UC & Contact Centre Vendor of the Year. A night to remember for our team and partners.