Cloud Based Telephone System: Cloud PBX

Running a business today means being available anywhere, anytime. Customers expect quick answers, and your team needs tools that work at the office, at home or on the road. Old phone systems with local hardware no longer fit that reality. A cloud based telephone system gives you the flexibility, reliability and simplicity you need to stay ahead.

With Xelion, you get a modern cloud PBX that grows with your company, reduces costs and keeps your team connected in one smart platform.

What is a cloud PBX?

A cloud PBX (Private Branch Exchange) is a digital version of the traditional phone switchboard. Instead of managing hardware in your office, all the functions run securely online.

So what does that mean for you? A cloud PBX phone system lets you make and receive calls over the internet, use advanced features like call routing and voicemail, and connect both desk phones and mobile apps to the same number. You get the professional functions of a large company, without the cost and hassle of maintaining equipment yourself.

Benefits of a phone system in the cloud

Switching to a phone system in the cloud changes the way you work:

• Lower costs – no expensive servers or on-site maintenance.
• Flexibility – work from the office, home or anywhere in between.
• Scalability – add new users or locations in minutes.
• Reliability – automatic updates and built-in security.

With a modern phone cloud system, your company gets the same technology as large enterprises, but in a simple and affordable package.

Xelion’s cloud based phone system

Not all providers are the same. Some cloud based phone systems look affordable at first but charge extra for every feature you actually need. Others lock you into specific hardware or limit how you can grow.

Xelion takes a different approach. Our cloud based phone system includes all standard features in every user license. That means:

• One number across desk phones, computers and mobiles.
• Integration with tools like Microsoft 365 and CRM software.
• Easy management through clear apps and interfaces.
• Local partner support whenever you need it.

With Xelion, your cloud based telephone system adapts to you, not the other way around.

Cloud based IP telephony explained

You may hear people talk about cloud based IP telephony. In simple terms, this means phone calls are delivered over the internet (IP = Internet Protocol). Instead of using old copper lines, your calls travel securely online.

The benefits of cloud based IP telephony are clear:

• Higher call quality with a stable internet connection.
• More features, like voicemail to email and call forwarding.
• Freedom to work from any device with internet access.
• A future-proof system that keeps improving with updates.

For small and medium businesses, this technology makes it easy to work just as professionally as larger competitors.

How Xelion’s PBX cloud based solution works

With Xelion’s PBX cloud based solution, you do not need to worry about complicated hardware or technical updates. Everything runs securely in the cloud. You simply log in and start working.

Key benefits include:

• Automatic software updates, so you always have the latest features.
• Centralised setup that partners configure for your business.
• Freedom to choose your own hardware and internet provider.
• A system that scales as you hire new employees or expand locations.

Our network of certified partners helps you get started quickly and provides local support. That way you have expert help nearby, while enjoying the reliability of Xelion’s platform.

Why choose Xelion over other providers

There are many cloud based phone systems available today. So why do businesses choose Xelion?

• Transparent licensing – one user license, all features included.
• Flexibility – use desk phones, mobiles and desktops together.
• Integration – connect with the tools you already use.
• Local support – help from certified partners who know your market.

With Xelion, you get more than just a cloud PBX. You get a partner that understands small and medium businesses, and a platform that grows with you.

Start today with Xelion

If you are still running your own server or relying on outdated hardware, it is time to move on. A cloud based telephone system saves money, makes your company more flexible and gives your customers the fast, professional service they expect.

Whether you are considering a cloud PBX phone system, comparing cloud based phone systems, or simply want a reliable phone cloud system, Xelion is the smart choice.

Find your local Xelion partner and discover how our telephone systems for small business can help you grow.