Xelion Plus

Get more from every customer conversation with smart services

Xelion Plus adds extra services to Xelion that help your team handle customer communication more efficiently. For example: 

  • An AI receptionist that answers and routes calls 
  • WhatsApp messages handled directly from Xelion
  • Automatic call analysis that shows why customers are calling
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Why Xelion Plus

Everything in one place

Plus services sit inside Xelion, where your team already calls and chats. No switching between apps.

Choose what you need

Pick the Plus services that suit you and decide which users or teams can use them. Xelion Plus fits around your organisation, not the other way round.

Grow at your own pace

Add new capabilities to your existing Xelion setup as your needs change, without replacing your system.

Stay reachable with a smart AI receptionist

Xeli Assistant answers incoming calls, understands what the caller needs, and either deals with the query or puts them through to the right person.

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Xeli AI Assistant

Get valuable insights from every call

Xelion Analysis automatically analyses your calls and turns them into insights you can act on. See at a glance why customers are calling, how conversations are going and which topics keep coming up.

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Xelion Analysis

Keep calls and WhatsApp in one place

WhatsApp Business brings your messages into Xelion, alongside your calls. Move between calling and messaging without losing track of the conversation.

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WhatsApp Business

Give every customer their own page

Xelion Microspace brings all communication and documents for each customer together on one online page, from quotes to project updates.

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Microspace

Make Xelion work harder for you

Find out how Xelion Plus can help your team handle every customer conversation. Speak to your Xelion partner, or contact us and we'll put you in touch with one.

Get in touch