Your phone system. Even more powerful.

Most businesses outgrow their phone system before they realise it. Xelion Plus extends what you already have with smarter channels and intelligent automation, without changing how your team works. 

  No extra apps. No fragmented data: Every Plus feature runs inside Xelion, so context is never lost between channels. 

  Activate only what you need: Choose the tools that fit your business now. Add more when you're ready.

  Delivered by certified partners: Installed and supported by approved Xelion specialists, not a generic reseller. 

Book a demo
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See what Xelion Plus can do for your team

A certified Xelion partner will walk you through the features that fit your business and show you exactly how they integrate with what you already use.

  Tailored to your business: A conversation built around your setup, not a generic product tour.

  Response within one working day: A specialist partner in your region will be in touch promptly.

  No commitment required: No pressure to proceed until you are ready.

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More channels. More intelligence. Same system.

Xelion Plus extends your existing Xelion system with the channels and automation your team needs to handle more. Each feature is optional, fully integrated and delivered by a certified partner.

Xeli Assistant

AI voice and chat agents handle routine enquiries across calls and digital channels, transcribe conversations and capture data in real time, so your team focuses on the work that needs a person.

 

  • Always-on support, without increasing headcount

  • Faster response times and consistent handling of routine requests

  • Every interaction logged and handed off with full context

Xelion Analysis

Go deeper than standard call reports. See why customers call, how conversations flow and which topics come up most, so you can act on patterns before they become problems.

 

  • Connect call data to Power BI for detailed custom reporting

  • Track trends across teams, channels and time periods

  • Spot pressure points and respond before they affect clients

WhatsApp Business

Handle WhatsApp messages directly inside Xelion, with the full call and chat history alongside every conversation. No extra app, no lost context.

 

  • Route chats automatically to the right person or team

  • View every message alongside calls and recordings

  • Respond instantly to enquiries on a channel clients already use

Microspace

A secure, shared workspace where your team and your clients can exchange quotes, files and updates in one place. No email chains, no chasing, no scattered touchpoints.

 

  • Share documents, proposals and updates in a branded client portal

  • Reduce internal admin and back-and-forth

  • Full visibility across every client relationship, in one place

Included in every Xelion Licence 

  • Full VoIP phone system, no hardware required

  • Unlimited devices per user: desk, mobile, browser and desktop app

  • Call queuing, routing, recording and callback

  • Call transcription and summaries

  • Hot desking, CarPlay and video conferencing

  • Reporting, statistics and web chat

  • Microsoft 365, Teams and CRM integrations

Extended with Xelion Plus

  • WhatsApp Business, inside Xelion

  • Xeli Assistant, handling routine enquiries around the clock

  • Microspace, a branded client portal

  •  Xelion Analysis and Power BI reporting 

  • Omnichannel customer contact, all in one place 

  • Fully integrated, no extra apps

  • Pay only for what you use. Add more when you're ready

Ready to see Xelion Plus in action?

Book a free demo with a certified Xelion partner and see exactly which features fit your business.

Request Demo